Ronnie said, “We have outdoor living packages that can include anything from paver patios, to fire pits or fireplaces and outdoor kitchens. If you’re on the water we have different dock options.” Lisa added, “If you’re on a wooded lot we have storage shed options that mirror the home style.”
Beyond choosing the lot, model and options, Lisa listed five in-person touches required when building an R.S. Parker home:
- Writing the contract with the sales agent
- Dedicated time with a design consultant where every exterior and interior choice is addressed
- Pre-construction meeting, after the lot has been prepped, where the builder reviews the home plan and the full home package to make sure he understands the homeowners expectations
- Pre-drywall meeting with the builder and homeowner to go over the energy efficiency program and to find anything that needs to be changed or tweaked
- New-home orientation with the homeowner, the same builder and sales agent to explain all functions
Jessica noted, “We’re a very hands-on company. Ronnie and his dad are here daily, and we make field visits often to make sure houses are coming along as expected. We want to make houses as functional as possible for our buyers; there’s a lot of thought and effort put into everything.”
One future Indigo Bay homeowner who has been the recipient of this thoughtful effort is Randy Ferrante. He said, “R.S. Parker helped us design what we needed – something that other custom builders didn’t even consider doing. We felt like we were getting personalized service – they cared about what we wanted.”
Randy and his wife Sandra met Sonya Shaffner, their sales representative at Indigo Bay. Randy said, “We liked their base model, but wanted to add some custom changes, and they were very agreeable.” Randy continued, “R.S. Parker’s standard package is very good, but this is my wife’s retirement house and probably the last one that we’ll ever buy. I told her to pick out what she wanted and make it as nice as she wanted it to be, so we did a lot of upgrades.”
Randy added, “The gentleman building the house for us, Fred Gatzke, is very seasoned. He’s been building for a long time. He’s very good at explaining what’s going on, making suggestions without being pushy, listening to what we want.” The Ferrantes have also been impressed with Sonya’s involvement throughout the process. They expect to move into their lakefront home in October.
Beth and TJ Goff already lived in a Carolina Forest neighborhood when they bought a lot in Waterway Palms Plantation to be closer to the Intracoastal Waterway. They had seen an R.S. Parker home in Waterbridge, and as Beth recalled, “It sealed the deal – we just fell in love with it.” They were impressed with the quality and custom look of an R.S. Parker home. Beth added, “Their upgrade options were really good for our family, and it was enjoyable working with them; they helped us make the house look amazing within our budget.”
Beth has a list of things she loves about her home, including hardwood flooring that does not show scratches from their dogs. She said, “I love our kitchen, specifically the pot drawers – they’re fantastic – and the butler’s pantry between the dining room and kitchen. My favorite of all features is a laundry shoot; the clothes go straight from the kids’ bathroom to the laundry room.”
Ronnie Parker summed up the R.S. Parker Homes creed of always doing the right thing. “As a builder it’s how you deal with adversity and problems that really reveals your character as an organization. I don’t know any builder our size that has two dedicated warranty people. I think our team of employees and subcontractors care about the customer and want to treat them right.”